Terms & Conditions

1. Scope

These terms apply to all detailing and care services provided by HzzH GmbH("HZZH") to private and business customers.

2. Quotes and contract

Enquiries are non-binding; the contract is concluded when HZZH personally confirms the appointment. Prices shown on the website are final prices and refer to vehicles in usual condition; any extra effort is agreed before work starts – never afterwards.

3. Appointments and cancellation

Appointments can be rescheduled or cancelled free of charge up to 24 hours before the appointment. TODO: confirm policy For later cancellations or no-shows, HZZH may invoice the incurred effort.

4. Customer duties

Please remove valuables from the vehicle and point out known damage or particularly sensitive materials before handover.

5. Service and results

HZZH performs all work professionally. The achievable result of some treatments depends on the vehicle's condition; where limits are foreseeable, HZZH points them out before starting.

6. Liability

Any liability of HZZH is excluded to the fullest extent permitted by law. In particular, HZZH is not liable for slight negligence, for items and valuables left in the vehicle, for pre-existing damage, for material-related changes on aged or previously damaged surfaces, or for consequential damage and lost profit. Mandatory statutory liability for intent and gross negligence (Art. 100 Swiss Code of Obligations) remains reserved.

7. Payment

Payment is due upon collection of the vehicle. HZZH may retain the vehicle until full payment (right of retention).

8. Governing law and jurisdiction

Swiss law applies. Place of jurisdiction is Zurich, subject to mandatory statutory venues (in particular for consumers).

Version: July 2026.